How does my return work if I have used Afterpay?Updated 6 months ago
Your return will be processed as per normal and your Afterpay instalments will remain the same
The refunded amount all depends on the current status of your Afterpay payments.
The total amount of the instalments you have paid will be refunded. Any instalments you have not yet paid will be cancelled. EG.
- If you have paid 1 x instalment of $50, then $50 will be refunded and the remaining 3 X $50 instalments will be cancelled.
- If you have not paid any instalments, then no amount will be refunded and all instalments will be cancelled.
Please note: We can not pause Afterpay payments. Afterpay instalments will need to be continued to be paid until your return has arrived back to us and has been processed.
All online orders made through Afterpay cannot be returned in-store, you must return this back to us by completing a return through our online portal HERE