I received faulty shoes, what do I do?
We are so sorry to hear that you have received faulty shoes!
In order to investigate the issue with your item, we request the following information:
- Send through clear images/videos of the faulty item along with images showing the bottom of the shoe.
- Let us know if the product you received came in a box or satchel bag.
- Please provide a description of the fault
Submit a request by contacting us HERE
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