I used Protonmail as my email address

Protonmail is an encrypted email service!

Unfortunately, a few fraudsters have ruined the use of this service, so as a result, any orders placed using a Protonmail email address will be automatically canceled and refunded by our security system. 

You will not be notified, however, you will see the funds bounce back to your account within 3-5 business days.

We recommend using an alternative email address so your order can be completed and shipped out to you.