I'm missing an item from my order

Please check your emails first! 

Our team may have tried to reach out to you in regards to an issue fulfilling an item. 

If you are missing a hat:

In order for us to be more eco-friendly and to reduce our carbon footprint, our packers pack up to 3 hats per hatbox. 

If you haven't already please open this up to check it isn't hiding underneath! 

If you are missing a small item such as jewelry or socks, please check inside hat boxes and bags as we often put them inside to stop them from moving around in transit.

If you have not been contacted and you find you are missing an item from your order, submit your request HERE