What if my safe drop delivery is stolen?Updated 6 months ago
We require signatures upon deliveries of all our customer's parcels!
This is to ensure the safety of delivery and to prevent stolen parcels.
If you are not home to sign for your parcel it will be taken to your local post office. In some cases our customers can authorize a safe drop or "leave in a safe place", we know that this can be for convenience however this does void any insurance we have with the courier and we are no longer liable if your parcel is lost or stolen.
*If you will not be home to sign for your parcel, have the parcel taken to your local post office where you can collect it.