Why am I being charged for customs fees on my order?
Our website states in the shipping information section that orders over a certain value may be subject to customs set by your local authority.
We advise that you check with your local customs department to find out if taxes will apply to your order.
If you do not wish to pay these charges your parcel may be returned to sender, where we can then reship or refund your order.
Culture Kings will not mark your package as a "sample" or "gift" to avoid these taxes.
Was this article helpful?
Yes
No