Why has my order been cancelled?Updated 6 months ago

We have the right to cancel or refuse shipment of any orders for the following reasons; 

• Our request for additional information is refused or not received within the requested time frame  
• Our request for the cardholder to contact us within time frame is not met 
• The purchase transaction does not pass our security check 
• The purchase has connections to previous fraudulent transactions
• The purchase has connections to previous reselling activity  
• The purchase was made by an unauthorized alteration on our website 
• The product is listed at an incorrect price or with incorrect information. 

Please see our article on 'pricing and errors' on the website. 

If you are still unsure why your order was canceled please contact us via email or phone so we can provide more info.