Can I Add or Change an Item on My Order?Updated 4 hours ago

Once an order has been confirmed, we are unable to add, remove or change individual items.

If you need to make a change, the entire order will need to be cancelled and a new order placed. Please contact our Customer Experience team as soon as possible and we will do our best to assist.

Please note that cancellations cannot be guaranteed, as our warehouses work quickly to process and dispatch orders.

If your order has already been dispatched, we are unable to make any changes or cancel it. Once your parcel has been received, you can lodge a return in accordance with our Returns Policy.

You can view our Returns information HERE.