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Culture Kings FAQ Page US logo

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Can I Get a Refund Back to a Different Card?Updated 23 days ago

No. Refunds can only be processed back to the original payment method used for your order. We are unable to redirect a refund to a different card or bank account.

If the card used for your purchase has expired, been replaced or closed, the refund will generally be redirected by your bank to the account associated with that card.

If you cannot see the funds after 5 business days, please contact your bank directly and provide them with the refund details so they can assist with locating or transferring the funds.

Unfortunately, once the refund has been successfully processed from our end, Culture Kings cannot redirect or transfer the funds to another payment method.

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