How does my return work if I have used a third party payment plan? i.e Afterpay/KlarnaUpdated 4 months ago

Your return will be processed as per normal and your Afterpay/Klarna instalments will remain the same, 

The refunded amount depends on the current status of your Afterpay/Klarna payments. 

The total amount of the instalments you have paid will be refunded. Any instalments you have not yet paid will be cancelled. EG. 

• If you have paid 1 x instalment of $50, then $50 will be refunded and the remaining 3 X $50 instalments will be cancelled. 
• If you have not paid any instalments, then no amount will be refunded and all instalments will be cancelled. 

Please note: We can not pause payments. Instalments will need to continue to be paid until your return has arrived back to us and has been processed.    

All online orders made with a third party cannot be returned in-store, you must return this back to us by completing a return through our online portal HERE