I have been charged twice for my order

When a transaction is authorized, it is confirming to the merchant that your card is valid and you have funds in your account to pay for your purchase. 

The transaction amount is then taken from your available funds and the transaction will show as pending in your history until the payment process is complete. 

Please ensure they are not two separate transactions, one saying 'pending' and the other an authorized transaction. 

If you feel this isn't the case, and both transactions have gone through, then please send through screenshots so we can investigate further. 

You can contact us HERE