Culture Kings FAQ Page US logo
Culture Kings FAQ Page US logo

All articles

I Have Lost My In Store ReceiptUpdated 3 days ago

If you have lost your receipt from an in store purchase, our Customer Experience team may be able to locate a copy for you.

To help us find the transaction, please provide:

  • Date of purchase
  • Approximate time of purchase
  • Exact purchase amount
  • Culture Kings store visited
  • Items purchased

Please ensure the information provided is as accurate as possible, as we may be unable to locate the transaction without sufficient details.

Please Note

Ultimately, it is the customer’s responsibility to retain their proof of purchase. While our team will do their best to locate a lost receipt, we cannot guarantee that a transaction can be found.

If you are unable to provide sufficient information and we cannot locate the purchase in our system, Culture Kings cannot be held responsible for the missing receipt or guarantee that we can provide a replacement copy.

Submit your request HERE.

Was this article helpful?
Yes
No

HOW DO I RETURN
A PURCHASED ITEM?

→

SHIPPING RATES
& DELIVERY TIMEFRAMES

→
🖥

ONLINE

CHAT WITH US

Live chat support with a Culture Kings product expert. Also available online by hitting the "CHAT" button in the bottom right hand corner of our website

SEND US AN EMAIL

Our Customer Experience team are here to help! Shoot us through an email here and we will get back to you ASAP

📞

CALL

USA
Call: +1 424-372-8454

Available via Email & Online Chat

Sunday - Thursday | 12pm - 12am PST

Friday | 1pm - 6pm PST

INTERNATIONAL
Call: +1 424-372-8454

Available via Email & Online Chat

Sunday - Thursday | 12pm - 12am PST

Friday | 1pm - 6pm PST