I purchased something in-store and it's faulty, what do I do?Updated 4 months ago

With in-store purchases, you will need to head back into the store so that they can rectify this for you. 

If you do not have a local Culture Kings store, please submit a request with the following information:

• A copy of your store receipt OR proof of purchase
• Clear images of the fault and any tags attached to the item
• A detailed description of the fault 

From here we can have this investigated and come to a resolution for you ASAP!

Submit your request HERE