My tracking says 'return to sender'

We are sorry to hear your parcel is being returned back to our warehouse.

Parcels are sent back to us when:  

• There is an attempted delivery
• The parcel is not collected from the post office  
• The address is incorrect 
• The addressee has denied the parcel  
• The parcel has been recalled by Culture Kings 
• The courier has deemed the address not suitable for delivery   

Submit a request by contacting us HERE or by phone.