The Size I Want to Exchange Is Not Available, but I Can See It on the Website?Updated 23 days ago
When lodging an exchange through our returns portal, you may notice that a size showing as available on our website is not available to select for an exchange.
This generally means the item is either out of stock or running low in stock. As exchanges are not processed until your return arrives back at our warehouse, we cannot guarantee that limited stock will still be available by the time your return is received and processed.
For this reason, low stock may not be offered as an exchange option through the returns portal.
If your preferred size is currently available to purchase online, we recommend placing a new order to secure the item and lodging your original item for a refund instead.
Lodge your return HERE.