Culture Kings FAQ Page US logo
Culture Kings FAQ Page US logo

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PAYMENTS

We offer a range of payment options to suit your preferences. Click here for more info!

Can I change my payment method?

Afterpay is available for all items but Hyped Releases and Gift Vouchers!  If Afterpay is not appearing for you, please can you check that you have not been automatically directed to Shoppay? If you are please follow the below: Identify that you are

I paid through Afterpay but haven't received a confirmation email

You can not use multiple discounts at once, only one will apply. If an item is already on sale, no further discount can be applied to this.  e.g If you are purchasing from a 3 for $99 deal, only those items marked for that sale are eligible for this

What payment methods do you accept?

We accept a range of payment methods to make checking out as easy as possible. Please note that only one payment method can be used per order. However, if you have a Culture Kings Gift Card or Gift Voucher, you can apply this first and pay any remain

HOW DO I RETURN
A PURCHASED ITEM?

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SHIPPING RATES
& DELIVERY TIMEFRAMES

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ONLINE

CHAT WITH US

Live chat support with a Culture Kings product expert. Also available online by hitting the "CHAT" button in the bottom right hand corner of our website

SEND US AN EMAIL

Our Customer Experience team are here to help! Shoot us through an email here and we will get back to you ASAP

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CALL

USA
Call: +1 424-372-8454

Available via Email & Online Chat

Sunday - Thursday | 12pm - 12am PST

Friday | 1pm - 6pm PST

INTERNATIONAL
Call: +1 424-372-8454

Available via Email & Online Chat

Sunday - Thursday | 12pm - 12am PST

Friday | 1pm - 6pm PST