SHIPPING & DELIVERY
Our shipping is quick and reliable, for more info about shipping click here!
Same day shipping
Our goal is to dispatch all orders by 2 pm every business day (Mon-Fri), excluding public holidays. However, a few factors might delay the shipment before 2 pm,. If your order includes one of the following issues, there may be a hold-up in processing
Do you deliver to PO boxes/Military bases?
Yes, we do offer delivery to PO boxes. During the checkout process, simply click on 'Collection Point' to choose the most convenient location for your delivery. Please note that this option may not be applicable for same-day delivery orders. If you h
Where is my order being shipped from?
Due to our Mayhem Sale, we have had to allow extra business days of processing time during this busy period due to the massive influx of orders. As noted in our website shipping section - "orders can take up to two business days to process before
My parcel was attempted delivery, what do I do?
Attempted delivery means the courier was unable to fulfill the delivery to your address. To reschedule your delivery or to confirm if your parcel has been taken to a post office, please contact the courier directly. If you don’t schedule redelivery w
International customs and import fees
Customers outside of Australia may be liable to pay for customs and import duties. This is not within our control and we cannot pre-pay these taxes. We advise contacting your local customs office to find out if/how much these taxes may be before
Why have some of my items arrived without a plastic sleeve?
At Culture Kings, we are committed to promoting sustainability. As a stockist for numerous brands, each brand has its own unique sustainability practices, which may include reducing the use of single-use plastics. To contribute to eco-friendly practi