Culture Kings FAQ Page US logo
Culture Kings FAQ Page US logo

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GIFT CARDS

Give the gift of choice with a Culture Kings gift card, for more info click here!

How do I check my Gift Card balance?

Need to check the remaining balance on your Culture Kings Gift Card? We’re happy to help!. Simply contact our team HERE and provide either:. Your full Gift Card code, or. A clear image of the Gift Card. Our team will check the balance for you and let

I haven't received my gift card?

If you haven’t received your Culture Kings Gift Card, please check your junk or spam folders first, as the Gift Card email may have been filtered there. Please note that Gift Card purchases valued at over $200 may be subject to a security check, whic

I have lost my gift card code, can you re-send it?

Gift cards are treated like cash, as they hold a stored monetary value that can be used towards purchases. As gift cards are not directly linked to a specific individual, we are generally unable to verify ownership if a gift card is lost, stolen or a

Can I purchase a Gift Card using Afterpay or Klarna?

No, Culture Kings Gift Cards cannot be purchased using Afterpay, Klarna or other third-party instalment payment services. Gift Card purchases must be paid in full at checkout using an eligible payment method. For Gift Card purchases, we recommend che

Can I use a Gift Card to purchase another Gift Card?

No, Culture Kings Gift Cards cannot be used to purchase another Gift Card. Gift Card purchases must be paid in full using an accepted payment method, such as Visa, Mastercard or PayPal.

Can I use more than one Gift Card on my order?

Yes! You can use up to five Culture Kings Gift Cards on a single order. Simply enter each Gift Card code at checkout to apply the available balances to your order.

Where do I apply my gift card?

Gift cards can be applied during the Information stage of the online checkout. Simply enter your gift card code into the “Discount Code/Gift Card” field and select Apply. The available gift card balance will then be deducted from your order total. Pl

Why isn't my gift card working at the checkout?

If your gift card isn’t working, there are a few common reasons why:. 1. The gift card code has been entered incorrectly. Some letters and numbers can be easy to mix up, such as “I” and “1” or “O” and “0”. TIP: If you received a digital gift card, we

Am I eligible for NFS items when I buy a gift card?

Purchasing a gift card does not qualify for NFS (Not for Sale) items or Gift With Purchase promotions. NFS items are complimentary gifts offered with eligible product purchases that meet the promotional requirements. As purchasing a gift card simply

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USA
Call: +1 424-372-8454

Available via Email & Online Chat

Sunday - Thursday | 12pm - 12am PST

Friday | 1pm - 6pm PST

INTERNATIONAL
Call: +1 424-372-8454

Available via Email & Online Chat

Sunday - Thursday | 12pm - 12am PST

Friday | 1pm - 6pm PST